Legal

Terms of Service

The terms that govern your use of the Sallyport website and service.

1. Agreement

These terms are a legal agreement between you (or the organisation you represent) and Sallyport [legal entity] ("Sallyport"). By accessing our website or using the service, you agree to these terms. If you don't agree, don't use the service.

2. The service

Sallyport provides a governed access layer between AI/LLM tools and your business software: per-person access rules, filtered results, and audit logging. Specific features, limits and connectors are described on our website and in your order or plan, and may evolve over time.

3. Accounts

You're responsible for the accuracy of your account details, for keeping credentials secure, and for activity under your account. Tell us promptly at info@sallyport.eu if you suspect unauthorised use.

4. Acceptable use

5. Trials, plans & payment

Free trials are provided as-is and may be changed or ended. Paid plans, fees and billing terms are set out in your order or on our pricing page. Fees are exclusive of VAT unless stated. [Refund / cancellation terms.]

6. Data & privacy

Our handling of personal data is described in our Privacy & DPA. Where we process personal data on your behalf, the Data Processing Agreement applies. You retain all rights to your data.

7. Availability

We work to keep the service available and reliable, but it is provided "as is" and "as available". Any service-level commitments are only those stated in a separate written agreement.

8. Intellectual property

Sallyport and its underlying software, brand and content remain our property. You keep ownership of your data and configuration; you grant us the limited rights needed to provide the service.

9. Liability

To the maximum extent permitted by law, Sallyport is not liable for indirect or consequential loss, and our total liability is limited to [the fees paid in the preceding 12 months]. Nothing limits liability that cannot be limited by law.

10. Term & termination

Either party may terminate as set out in your order or, for free use, at any time. We may suspend access for serious breach of these terms. On termination, we delete or return your data in line with our Privacy & DPA.

11. Changes

We may update these terms; material changes will be posted here with a new "last updated" date, and continued use means acceptance.

12. Governing law

These terms are governed by the laws of the Netherlands, and disputes are subject to the competent court in [jurisdiction], unless mandatory law provides otherwise.

13. Contact

Questions about these terms? Email info@sallyport.eu.